WHO WE ARE
We are a systems integrator of technologies that connect systems and humans. Essentially, we build a bridge between people and technology, creating a world where connected smart technologies are used to actualize the endless possibilities in business and individual lives.
ABOUT
Fountaine Information Systems was founded in 2011 by Mark and Brandon Fountaine — a father and son team who each brought decades of complementary experience to the table.
Mark's career in technology began in 1982. He spent years working across Silicon Valley's startups, R&D labs, and pioneering tech companies before launching his first IT services company in 1999. When he saw the opportunity to deliver a higher standard of service by integrating the physical infrastructure layer, he knew he needed the right partner — and turned to Brandon, whose deep background in low-voltage systems, building automation, and physical security made the vision possible.
Together, they built FIS from the ground up. What you get today is a company with over 60 years of combined industry experience and a genuine stake in every system we install.
MARKETS
Our services and solutions are used and very effective in the following fields and professions;
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Medical
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Dental
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Property Management
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Multi-Dwelling Units
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Defense
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High Tech
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Manufacturing
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Non-Profit
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Retail
PROCESS
Providing business solutions to startups and tech companies for many years means that we have curated our process to match up to the industry standards. Our service provision process covers all types of businesses and organizations.
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Regardless of the size or complexity of your business needs, we strive to keep solutions as logical and secure as possible.
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To reach our goals we adhere to a strict methodology we call AAIM – Assess, Architect, Implement, and Maintain. To track the AAIM process, we employ industry-leading systems like Kaseya BMS, Zomentum, OvrC, and Connect Booster
A breakdown of our process is as follows;
ASSESS
Within the assessment phase, we will visit the site, review plans, and discuss with other trades your needs, vision, budget, and timeline.
ARCHITECT
Now that we have your requirements, we will take some time to create a fool-proof solution that is easy to understand, use, and caters to your possible future needs. There will be some back and forth in this phase as we zero in on requirements and seek to get a perfect picture and understanding of your needs.
IMPLEMENTATION
When an agreement is reached implementation will be handed over to the delivery team managed by our project management office (PMO) to ensure certain processes and procedures are followed ensuring a smooth and well-documented installation.
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Depending on the size of the project we normally work on the product in our facility, assembling, configuring, and testing before we move to the site.
MAINTAIN & SUPPORT
When an agreement is reached implementation will be handed over to the delivery team managed by our project management office (PMO) to ensure certain processes and procedures are followed ensuring a smooth and well-documented installation.
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Depending on the size of the project we normally work on the product in our facility, assembling, configuring, and testing before we move to the site.
BRANDS
Other brands and companies we have partnered with to build reliable solutions include;
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Linear
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Latch
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Leviton
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Panduit
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Digital Watchdog
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Vivotek
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Exacq Vision
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Arecont
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Hikvision
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Dell
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Denon
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Samsung
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Sony
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DSC
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Araknis
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Ubiquiti
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Assa Abloy
